Privacy Policy
Home Delivered is committed to privacy and security for all of our clients. Because we respect your right to privacy, we have developed a Privacy Statement as indicated below.
Personal Information
Under no circumstances do we transfer your email address to any other company, nor do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs.
There are two ways you can provide us with and consent to our collection of certain personal information:
E-mail Request - Links throughout our site provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have one of our Sales Representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.
Enrollment - You may choose to enroll for one of our products or services where we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, and credit card number. Other products and services may require different or supplemental information from you in order to apply.
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Statistical Information About Your Visit
Information obtained while visiting our site does not identify you personally, but rather records information about a visit to our site. We may monitor statistics such as how many people visit our site, which pages people visit, and which browsers people use. We use these statistics about your visit to help us improve the performance of our web site and over all user experience.
Your Ability to Opt-Out of Further Notifications
Periodically, we notify our customers of new products, announcements, and updates. If you would like to opt-out of being notified, please contact us at Service@HomeDelivered.com.
HIPPA/KLINE MEDICAL SUPPLY'S PRIVACY STATEMENT
Your privacy is important to us
at Kline Medical Supply, Inc. The following statements describe the privacy
practices we use.
HIPPA/KLINE MEDICAL SUPPLY’S PRIVACY STATEMENT
Kline Medical Supply is
committed to respecting the privacy of our clients and maintaining the
confidentiality of their protected health information. When you consent to use
services from Kline Medical Supply you consent to the use of your information
as outlined in our Notice of Privacy Practices. If we decide to change our Notice,
such changes will be posted here on our website. You may visit our website and
browse without giving us any personal information. If you have questions or
comments regarding our Privacy Policies or the security of your information,
please call our main number (586) 726-9080 and ask for the Privacy Officer.
NOTICE OF PRIVACY PRACTICES (Effective April 10, 2003)
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND
DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT
CAREFULLY.
You may request a paper copy of this notice.
OUR PLEDGE TO YOU
Kline Medical Supply (KMS) creates a detailed
record of the services you receive from our facilities. By law, we must keep
this record private. And we must give you this summary of our legal duties and
privacy practices, and follow them. Our policies apply to all of the records of
your care that KMS maintains.
WHO WILL FOLLOW THESE PRACTICES
Kline Medical Supply provides
Durable Medical Equipment and Supplies in partnership with other health-care
providers and agencies. These privacy practices will be followed by: • all
employees of our organization; • any provider of services with that use to
provide you service that agrees to maintain your privacy.
WAYS YOUR INFORMATION MAY BE USED OR SHARED
We may use or share medical information about
your needs from your physician, provider or other health care agency; for DME
services or medical supplies. We may use or share medical information about you
for payment, such as your insurance company, Medicare or Medicaid; All claims
are sent electronically using HIPPA compliant software except by where the
carrier requires a paper claim. Medical information may be shared with
regulatory agencies such as during an audit or survey of our facilities; with
those whom you designate to be involved in your care; when required for public
health reports, abuse or neglect reports, funeral arrangements, and organ
donation; when required by law such as a request from law enforcement or a
legal order; when required by military authorities if you are a member of the
military or a veteran; for national security and intelligence activities, or
for the protection of the President or others.
USES AND DISCLOSURES THAT REQUIRE YOUR AUTHORIZATION
In any other situation not covered by this
notice we will get your written authorization before using or sharing your
health information. You may revoke any authorization in writing.
YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU
In most cases, you may review and obtain a copy
of your medical record. There may be a fee for the cost to copy and mail it.
Your request must specify how or where you wish to receive your medical record.
We will honor all reasonable requests. You may ask us to correct your record if
you think that it is incorrect or that key information is missing. You must put
your request in writing and state the reason for your request. We cannot revise
your record if the information was not created by us; or is not part of the
medical record we maintain; or is not part of the record that you can review or
copy; or if we find out that the record is accurate.
You may get a list of when and to whom we gave
your medical information. Such a list would not include the permitted
disclosures outlined within this notice. Your written request for such a list
must state a time period; it must start after April 14, 2003 and be within six
years. The first list in a 12-month period is free; other requests will include
a fee for our cost to produce the list. We will inform you of the cost before
we process your request. You may ask that we communicate medical information
about you in a confidential way, such as sending mail to an address other than
your home. We will honor all reasonable requests. You may ask that we not use
or disclose a certain part of your medical information as allowed by this
notice unless you sign a consent to release the information. By law, we do not
have to accept such a request, but we will seriously consider it and inform you
of our decision. Your request must tell us what specific information you want
to limit and to whom the limits apply. You may make any of these requests in
writing to the KMS Medical Records Department. We can not share your
information by requests made by phone.
CHANGES TO KMS PRIVACY NOTICE
We may change our privacy policies at any time.
Changes will apply to prior and new medical information. Before we make major
changes in our policies, we will change our Notice of Privacy Practices and
post the new notice in our facilities and on our website
www.MedicalSupplyCart.com . You can get a copy of the current privacy notice at
any time. The effective date is listed just below the title.
WEBSITE COOKIES
Our website utilizes cookies to keep track of you shopping cart
contents. This data is used during your shopping session. We
cannot keep track of this data as it is stored in your internet browser.
To clear the data from your browser you can delete the cookies according to
your browsers instructions. We also use cookies to serve advertisements to users that have already visited our site through third parties like Google. You can opt out of these advertisements through Google's Ad Settings.
CHAT PROGRAM INTERACTION
When
you use our Chat feature, we can see the same screens that you are viewing on
our website. We cannot view any part of the website that is secured to
additionally protect you information.
COMPLAINTS AND APPEALS
You may contact the KMS Privacy Officer if you
think that your privacy rights may have been violated; you disagree with our
decision about access to your records; you disagree with our decision not to
correct your record. We will not punish you in any way for filing a complaint.
You may also send a written complaint to the U.S. Department of Health and
Human Services’ Office of Civil Rights. If you need additional information
about our Privacy Practices, please contact our Privacy Officer at:
Kline Medical Supply, Inc. 42150 Mound Road
Sterling Heights, MI 48314 Phone: 1-586-726-9080
E-mail: Privacy@klinems.com
HIPPA/KLINE MEDICAL SUPPLY'S PRIVACY STATEMENT
Your privacy is important to us at Kline Medical Supply, Inc. The following statements describe the privacy practices we use.
HIPPA/KLINE MEDICAL SUPPLY’S PRIVACY STATEMENT
Kline Medical Supply is committed to respecting the privacy of our clients and maintaining the confidentiality of their protected health information. When you consent to use services from Kline Medical Supply you consent to the use of your information as outlined in our Notice of Privacy Practices. If we decide to change our Notice, such changes will be posted here on our website. You may visit our website and browse without giving us any personal information. If you have questions or comments regarding our Privacy Policies or the security of your information, please call our main number (586) 726-9080 and ask for the Privacy Officer.
NOTICE OF PRIVACY PRACTICES (Effective April 10, 2003)
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
You may request a paper copy of this notice.
OUR PLEDGE TO YOU
Kline Medical Supply (KMS) creates a detailed record of the services you receive from our facilities. By law, we must keep this record private. And we must give you this summary of our legal duties and privacy practices, and follow them. Our policies apply to all of the records of your care that KMS maintains.
WHO WILL FOLLOW THESE PRACTICES
Kline Medical Supply provides Durable Medical Equipment and Supplies in partnership with other health-care providers and agencies. These privacy practices will be followed by: • all employees of our organization; • any provider of services with that use to provide you service that agrees to maintain your privacy.
WAYS YOUR INFORMATION MAY BE USED OR SHARED
We may use or share medical information about your needs from your physician, provider or other health care agency; for DME services or medical supplies. We may use or share medical information about you for payment, such as your insurance company, Medicare or Medicaid; All claims are sent electronically using HIPPA compliant software except by where the carrier requires a paper claim. Medical information may be shared with regulatory agencies such as during an audit or survey of our facilities; with those whom you designate to be involved in your care; when required for public health reports, abuse or neglect reports, funeral arrangements, and organ donation; when required by law such as a request from law enforcement or a legal order; when required by military authorities if you are a member of the military or a veteran; for national security and intelligence activities, or for the protection of the President or others.
USES AND DISCLOSURES THAT REQUIRE YOUR AUTHORIZATION
In any other situation not covered by this notice we will get your written authorization before using or sharing your health information. You may revoke any authorization in writing.
YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU
In most cases, you may review and obtain a copy of your medical record. There may be a fee for the cost to copy and mail it. Your request must specify how or where you wish to receive your medical record. We will honor all reasonable requests. You may ask us to correct your record if you think that it is incorrect or that key information is missing. You must put your request in writing and state the reason for your request. We cannot revise your record if the information was not created by us; or is not part of the medical record we maintain; or is not part of the record that you can review or copy; or if we find out that the record is accurate.
You may get a list of when and to whom we gave your medical information. Such a list would not include the permitted disclosures outlined within this notice. Your written request for such a list must state a time period; it must start after April 14, 2003 and be within six years. The first list in a 12-month period is free; other requests will include a fee for our cost to produce the list. We will inform you of the cost before we process your request. You may ask that we communicate medical information about you in a confidential way, such as sending mail to an address other than your home. We will honor all reasonable requests. You may ask that we not use or disclose a certain part of your medical information as allowed by this notice unless you sign a consent to release the information. By law, we do not have to accept such a request, but we will seriously consider it and inform you of our decision. Your request must tell us what specific information you want to limit and to whom the limits apply. You may make any of these requests in writing to the KMS Medical Records Department. We can not share your information by requests made by phone.
CHANGES TO KMS PRIVACY NOTICE
We may change our privacy policies at any time. Changes will apply to prior and new medical information. Before we make major changes in our policies, we will change our Notice of Privacy Practices and post the new notice in our facilities and on our website www.MedicalSupplyCart.com . You can get a copy of the current privacy notice at any time. The effective date is listed just below the title.
WEBSITE COOKIES
Our website utilizes cookies to keep track of you shopping cart contents. This data is only used during your shopping session. We cannot keep track of this data as it is stored in your internet browser. To clear the data from your browser you can delete the cookies according to your browsers instructions.
CHAT PROGRAM INTERACTION
When you use our Chat feature, we can see the same screens that you are viewing on our website. We cannot view any part of the website that is secured to additionally protect you information.
COMPLAINTS AND APPEALS
You may contact the KMS Privacy Officer if you think that your privacy rights may have been violated; you disagree with our decision about access to your records; you disagree with our decision not to correct your record. We will not punish you in any way for filing a complaint. You may also send a written complaint to the U.S. Department of Health and Human Services’ Office of Civil Rights. If you need additional information about our Privacy Practices, please contact our Privacy Officer at:
Kline Medical Supply, Inc. 42150 Mound Road Sterling Heights, MI 48314 Phone: 1-586-726-9080
E-mail: Privacy@klinems.com
What information do we collect?
We collect information from you when you visit our site..
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To personalize your experience
(your information helps us to better respond to your individual needs)
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our websites privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.HomeDelivered.com
42150 Mound Rd
Sterling Heights, Mi 48314
United States
andrew@klinems.com
5867269080